HELP CENTER
Frequently asked questions
Here are some answers to popular questions about our brand and products. Looking to get in touch or have other questions not listed? Contact us here
Shipping & Delivery
-
We offer two types of international shipping:
1. Standard International Shipping: Delivery within 7 to 9 business days from the shipment date. This service is free for orders over $50.
2. Express International Shipping: Delivery within 2 to 3 business days from the shipment date. There is an additional cost of $15 for this service.
-
Yes, we ship our products all over the globe.
-
Yes, we offer free shipping for international orders with a minimum purchase of 50 dollars.
Returns & Refunds
-
Yes, we offer full and partial refunds (depending on whether you return one or more items from your purchase) Returns must be made within 14 days.
You can read our complete return policy on our website.
-
The buyers will be responsible for the return shipping costs and for ensuring that the merchandise arrives at our facility in perfect condition.
Payments & Safety
-
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
-
Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.
Learn more about our store's safe checkout experience (powered by Shopify) here.
-
We accept payments from major credit card companies like Visa, Mastercard, and American Express.